South Africa may be better-known for the export of diamonds, safaris and the fast-food chain Nando’s, but it’s also the source of a pioneering model of health insurance that’s taking hold around the world. Vitality, part of the Discovery Health Group, has recruited millions of clients in the UK, the US and more recently in […]
Innopinion 1: Africa’s inherent innovative potential
By Andrew Jack
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Inside | Andrew Jack
Andrew Jack is the pharmaceutical correspondent at the Financial Times in London.
Innopinion 2: Make frontline innovation visible and change the system from the inside out
By Anjali Sastry
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Across the planet, every day, nurses, doctors and their colleagues wrestle with the challenge of delivering healthcare to those who most need it. Many agree that to enable improvement, we need to learn what works and support innovation. There’s wide consensus that management and business tools could help. Organisations in low-resource settings could benefit from […]
Inside | Anjali Sastry
Anjali is a senior lecturer at the MIT Sloan School of Management and the Director of the Groundwork Initiative and GlobalHealth Lab.
Innopinion 3: The role of service design in healthcare transformation
By Richard Perez
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Service Design 101 Within the public service, and specifically in the healthcare field, simply being more productive and efficiant is no longer enough. In the delivery of healthcare services, there is an ever-increasing demand and need for an improved experience for all users who interact with the system. Enhancing user’s experience from both staff and […]
Inside | Richard Perez
Richard is the Director at the City of Cape Town for World Design Capital 2014.
Inside | Out is published by The Bertha Centre for Social Innovation & Entrepreneurship, hosted at the Graduate School of Business, University of Cape Town, South Africa.
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